HIPAA Notice

Your privacy and the security of your health information are our top priorities. We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) to ensure that your medical information is protected at all times.

How We Protect Your Information

We implement administrative, physical, and technical safeguards to protect your personal and medical data. This includes:

Encrypted communication for emails and online portals
Secure storage of all electronic health records
Access controls limiting information to authorized personnel only
Regular monitoring and auditing of systems to detect unauthorized access
Staff training on HIPAA compliance and patient privacy

Your Rights Under HIPAA

As a patient, you have the following rights regarding your protected health information (PHI):

Right to access and obtain a copy of your medical records
Right to request corrections to your records if inaccurate or incomplete
Right to request restrictions on certain uses and disclosures of your information
Right to receive confidential communications at an alternative address or contact method
Right to receive a notice of any breaches involving your PHI
Right to an accounting of disclosures of your health information
Right to receive a paper copy of this notice upon request
Right to file a complaint if you believe your privacy rights have been violated

How We Use Your Information

Your protected health information may be used for:

Providing, coordinating, and managing your healthcare and treatment
Communicating with you regarding appointments, billing, or health updates
Improving the quality and safety of our care services
Complying with legal, regulatory, and public health requirements

We do not sell your health information to third parties for marketing purposes.

AI-Powered Chatbot Disclaimer

This website may feature an AI-powered chatbot designed to provide general health information, answer common questions about our services, and help guide you through the intake process. This chatbot uses artificial intelligence and is not a substitute for professional medical judgment. Please be aware of the following:

Responses generated by the chatbot are for informational and navigational purposes only and do not constitute medical advice, diagnosis, or treatment recommendations
The chatbot is not a licensed medical professional and cannot replace a consultation with your healthcare provider
Do not share sensitive personal health information such as Social Security numbers, insurance IDs, or detailed medical records through the chatbot
All clinical decisions, treatment plans, and medical recommendations are made exclusively by our licensed physicians after a proper evaluation
Conversations with the chatbot may be logged for quality improvement but are not part of your official medical record
If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately

By using the chatbot, you acknowledge that it is an AI-powered tool and that any information provided should not be relied upon as a substitute for professional medical advice. Your use of this feature is subject to our Privacy Policy and Terms of Service.

Contact Us

If you have questions about your HIPAA rights or how your health information is protected, please contact our Privacy Officer or support team for assistance.

Reporting Concerns

You may report any suspected privacy violations or concerns regarding the use of your health information directly to our office or to the U.S. Department of Health & Human Services (HHS) Office for Civil Rights.