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FAQs

CLEAR ANSWERS. NO GUESSWORK.

We know telehealth can raise questions. Below are answers to the most common things people ask before getting started with To Know Oneself.



If you don’t see your question here, our team is always happy to help.

Getting Started

Do I need to know which treatment I want before booking?
How do I get started?
Who is eligible for care through To Know Oneself?

Medical Care & Providers

Are consultations conducted by real doctors?
Is this care only for men?
What if a treatment isn’t right for me?

Labs & Prescriptions

Do I need lab work before my consultation?
Can I upload my own lab results?
Will I only see treatments that are approved for me?

Patient Portal & Ongoing Care

What is the patient portal used for?
Can I reorder treatments through the portal?
Will my provider continue to monitor my care?

Privacy, Security & Compliance

Is my information private and secure?
Who can access my health information?

Pricing & Next Steps

Do you list prices on the website?
What happens after my consultation?

Still Have Questions?

We’re here to help.

If you’d like to speak with our team or need clarification on anything, feel free to reach out